level 1
买了 6张 20欧礼品卡(分2次 每次买3张) 第二次3张的钱退回银行卡了 前三张我冲g2a账户了 然后g2a账户呗封禁
2018年02月22日 07点02分
level 1
渃漓渝º
楼主
Thank you for contacting G2A.
To resolve this issue, please read carefully as all the data requested is required to proceed further. You can send up to 5 messages after this request and you can add one image per response. We kindly ask to provide us with:
- a scan or a photo of an ID card, passport, driving licence or documents like "permit to stay". Make sure that name, surname, photo, date of birth and expiry date of document are visible (please hide your sensitive data that doesn't concern this case - national identification number, address, document number). Please provide us with a photo of the front and the back.
- all e-mail addresses that you own and may have used at G2A/G2A Pay with the reason of usage more than one e-mail
- an explanation, why you intended to purchase more than one copy ofG2A Gift Card
We are using such proofs for verification purposes only and as a one of steps into unlocking your account. All the data is encrypted on our servers and safe. Without this kind of verification it will not be possible to proceed with the case. You can hide your sensitive data, for instance, with scraps of paper, because we prefer not edited photo images.
With Best Regards,
透 什么意思？ 还需要证件？ 还要我证明为什么买超过2份 礼品卡？
2018年02月22日 07点02分
3
To resolve this issue, please read carefully as all the data requested is required to proceed further. You can send up to 5 messages after this request and you can add one image per response. We kindly ask to provide us with:
- a scan or a photo of an ID card, passport, driving licence or documents like "permit to stay". Make sure that name, surname, photo, date of birth and expiry date of document are visible (please hide your sensitive data that doesn't concern this case - national identification number, address, document number). Please provide us with a photo of the front and the back.
- all e-mail addresses that you own and may have used at G2A/G2A Pay with the reason of usage more than one e-mail
- an explanation, why you intended to purchase more than one copy ofG2A Gift Card
We are using such proofs for verification purposes only and as a one of steps into unlocking your account. All the data is encrypted on our servers and safe. Without this kind of verification it will not be possible to proceed with the case. You can hide your sensitive data, for instance, with scraps of paper, because we prefer not edited photo images.
With Best Regards,
透 什么意思？ 还需要证件？ 还要我证明为什么买超过2份 礼品卡？
level 13
您好，为了您的账户安全，我们的风控部门可能会对您高频率购买的产品进行控制，预防不法分子利用您的信用卡进行诈骗。请您按照要求提供相关材料，您可以通过翻译软件翻译需要材料要求，之后回复我们的客服，我们的风控部门才会给您解封。造成的不便请谅解。
2018年02月24日 07点02分
5
level 1
