rejecting a claim
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shbmw333 楼主
dear sir,
thank you for your letter of 10 march regarding your order no.333 for 8 carpets manufactured to your client's design and specifications.
we appreciate your problem.at the same time,we are sure that you can understand the difficulties we had in satisfying your client's complex specifications.
since the consignment is a special design,made to order for your client,we are unable to return it to our inventory.consequently,we cannot honour your request.
perhaps your client can find another use for these specially designed carpets.
thank you for giving us this opportunity to explain the situation.
2020年06月24日 04点06分 1
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