启动fluent之后鼠标一直转圈，tree和task page不显示，请问这是什么问题啊，改怎么解决

warning:no cached password or password provided.
use '-pass' or '-cache' to provided password.
mpid:mpid IP address 0.0.0.0,changed to IP 127.0.0.1
MPI Application rank 0 exited before MPI_Init() with status -1073741511

安装的是ANSYS19.0，ICEM和CFX都可以正常使用