level 12
妥妥的妥了个妥
楼主
下面是直接从邮件里摘出来的,格式渣,从下往上看把,反正官方的解决办法都试过了不行,只能重开存档了...![[泪]](/static/emoticons/u6cea.png)
Mick @ Ubisoft Support 2014-11-21 17:41 GMT
Could you please try backing up your save game to a USB drive.Navigate to [Settings] > [Application Saved Data Management] > [Saved Data in System Storage]. From there, you will find an option to Copy to USB StorageOnce this is backed up, could you please remove your save game from your playstation.Now turn off your PlayStation, and disconnect your internet connection. Turn the console back on and load the game again. Do you find the game crashes?If the game loads, please quit out and turn off your console. Reconnect the internet connection and load the game again. You will be prompted to download a svae game from the cloud storage. Please do so and launch the game again.If the game continues to crash then unfortunately your save game has become corrupt and will be unrecoverable. You will need to start with a new save.
You wrote 2014-11-19 08:08 GMT
I'm afraid I can't accept your solution,because I format the PS4 system,clear all data,and download the again,but the problem remains when i'm using the backup save data.Now I say the problem again: report error code "CE-34878-0" when play the game with internet connect,but if without internet it's played correct.I try shield domain name "ubi.com" at the router, and play game correct too,so i am afraid the error caused by the , check the problem again please,thank you very much
Mick @ Ubisoft Support 2014-11-18 14:56 GMT
Im sorry to hear you are having problems with Unity. The code you have received is actually a playstation error.From the PSN Support website, it advised you to:Step 1: Close the application, install the latest system software and game update, and restart the system.Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.Step 3: If you have upgraded the Hard Disk Drive (HDD) in your console, please re-install the original HDD.Step 4: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].Step 5: If the error continues and occurs with every application, or as soon as the application starts, please contact PlayStation Support.Source: https://support.us.playstation.com/app/answers/detail/a_id/5111/~/ps4%3A-error-codesIf you have any further problems please let me know.
You wrote 2014-11-17 15:14 GMT
When i load my save game in assains creed unity i Got error ce-34878-0.... Started this night and cant get into the game, get that error code all the time. But if i disconnect my internet i Can load my save game and start the game whit no problem.. But if im starting my internet again and still in the game it crash and says the same error code;I buy digital vision of the game at PSN store(HK) and i fix all the patch,
2014年11月22日 12点11分
1
Mick @ Ubisoft Support 2014-11-21 17:41 GMT
Could you please try backing up your save game to a USB drive.Navigate to [Settings] > [Application Saved Data Management] > [Saved Data in System Storage]. From there, you will find an option to Copy to USB StorageOnce this is backed up, could you please remove your save game from your playstation.Now turn off your PlayStation, and disconnect your internet connection. Turn the console back on and load the game again. Do you find the game crashes?If the game loads, please quit out and turn off your console. Reconnect the internet connection and load the game again. You will be prompted to download a svae game from the cloud storage. Please do so and launch the game again.If the game continues to crash then unfortunately your save game has become corrupt and will be unrecoverable. You will need to start with a new save.
You wrote 2014-11-19 08:08 GMT
I'm afraid I can't accept your solution,because I format the PS4 system,clear all data,and download the again,but the problem remains when i'm using the backup save data.Now I say the problem again: report error code "CE-34878-0" when play the game with internet connect,but if without internet it's played correct.I try shield domain name "ubi.com" at the router, and play game correct too,so i am afraid the error caused by the , check the problem again please,thank you very much
Mick @ Ubisoft Support 2014-11-18 14:56 GMT
Im sorry to hear you are having problems with Unity. The code you have received is actually a playstation error.From the PSN Support website, it advised you to:Step 1: Close the application, install the latest system software and game update, and restart the system.Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.Step 3: If you have upgraded the Hard Disk Drive (HDD) in your console, please re-install the original HDD.Step 4: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].Step 5: If the error continues and occurs with every application, or as soon as the application starts, please contact PlayStation Support.Source: https://support.us.playstation.com/app/answers/detail/a_id/5111/~/ps4%3A-error-codesIf you have any further problems please let me know.
You wrote 2014-11-17 15:14 GMT
When i load my save game in assains creed unity i Got error ce-34878-0.... Started this night and cant get into the game, get that error code all the time. But if i disconnect my internet i Can load my save game and start the game whit no problem.. But if im starting my internet again and still in the game it crash and says the same error code;I buy digital vision of the game at PSN store(HK) and i fix all the patch,