Greetings 117,
This message confirms that you have successfully cancelled your subscription to The Elder Scrolls Online. You will no longer be charged for a subscription on a recurring basis, and your access to the game will expire at the end of your current subscription cycle.
We're sad to see you go now, but we'll be happy to welcome you back at any time! Whenever you're ready to come back, your characters will be waiting for you, just like you left them. You can return anytime by resubscribing on the Manage Subscription page on your Elder Scrolls Online account.
Please print this email and keep it for your records.
Warm Regards,
The Elder Scrolls® Online Team

Greetings, After a thorough review of the account history for your account, our investigation has determined that the account did in fact violate our Terms of Service.We regret to inform you that that your appeal for an account ban reversal is denied due to the evidence within our system.Due to the extent and scale of the violation, it has been decided that the ban on this account will remain in place, and that all services related to this account shall remain deactivated permanently. This decision was not made lightly, however it is final.Sincerely,Gamemaster NuriThe Elder Scrolls Online Team