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Thank you for emailing Blizzard Entertainment's Technical Support Department! This is an automated response to let you know we have received your message. Please do not reply to this email; a response to your message will be sent to you as soon as possible. Normal email response time is immediate to three business days (holidays may generate further delays).In the meantime, we offer other forms of support that are available to you while you wait for a response to your email.=================================================Website Support:While waiting for an email response from us, you can also check out our web site at http://www.blizzard.com/support/The Blizzard Entertainment website is constantly being updated with new information!====================================================================================================Forum Support:While waiting for an email response from us, you can also check out our Open Technical Support Forum for additional support from other customers at:Address: http://www.battle.net/forums/board.aspx?ForumName=opensupportThe Technical Support Forum is a place where customers can help each other, and is monitored by a Technical Support Personnel during normal business hours.====================================================================================================Online Support Chat:While waiting for an email response from us, you can also check out our in game Battle.net Technical Support channel, for more information on this, see below:Channel: Blizzard Tech SupportRealm: USWest/LordaeronGames: StarCraft, Diablo, Diablo II, Warcraft II Battle.net Edition, Warcraft IIIRequirements: You will need to have an active Internet connection.Connect to Battle.net on the "USWest/Lordaeron" realm and join the channel "Blizzard Tech Support". Live Support is available from 10am to 12pm and again from 2pm to 6pm Pacific Time. People will be helped in the order they are listed starting with those at the front of the list. The Technical Support Representative will notify you when it is your turn. Technical Support Representatives will either have a Blue Blizzard Icon as their game icon or appear as a man in Plate-mail Armor with a Blue Cape for Diablo II.========================================================================================================Battle.net Status Forum:If you can't log onto the Battle.net online gaming service, please check the Battle.net Status Forum for current maintenance downtime and information at: http://www.battle.net/forums/board.aspx?ForumName=battlenet-status==========================================================================================================Automated Phone Support:If you do not wish to wait for an email response from us, you can try calling our automated phone support at:Phone Number: (949) 955-1382This is provided 24 hours a day, 7 days a week.To access automated support dial (949) 955-1382, and press 2 when you hear the message. This form of support is offered at no cost to you from Blizzard Entertainment. Long distance charges from your phone company may still apply.
2007年05月13日 17点05分
1