OperaMax
OperaMax
关注数: 1
粉丝数: 2
发帖数: 112
关注贴吧数: 5
switch官方客服转区经历,成功从巴西转到美国。 因为巴西区有0.12的余额,自己换区不成功吗,看了网上有人找客服转区成功的,所以就试了试。好像所有区的客服都是美国的。我点进去我还用翻译弄好了,转的葡萄牙语,结果,我看客服发来的消息是英语的,我就觉得成功一半了,至少还有那么点单词是认识的。好了我贴图,你们自己看,然后和客服的对话,我是复制出来的。你们自己翻译一下,我也是用的翻译,开两个翻译网页,一个翻译他说的,一个翻译我要给他说的。只是有点复杂,但是还是很成功的。准备工作,就是先要让你的浏览器能登陆任天堂账户,这个网上有教程,用HeaderEditor.crx插件导入就可以了,先登录进去,然后在开2个翻译窗口,在打开你绑定的邮箱,要收邮件。因为,你是翻译的,所以比较慢,要把准备工作做好。不然他消失了,你不好找他,时差也不对。进入这个界面点击聊天。然后就是右下角那个黑色的聊天窗口。里面可以复制的,你复制出来翻译一下,找到你需要解决的问题。选到后面就是账户设置问题。基本就有客服出来和你对话了。这个页面一定不能关闭了哈。不然又只有重新进入了。沟通好后,无需等待,马上刷新页面就是美国了。 对话。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 operale@------------- Hi and thanks for contacting Nintendo Support. We look forward to helping you with your Nintendo Switch Family system and related accounts and services. Help us connect you to the right support specialist by answering a couple of questions: Which product do you own? Nintendo Switch Great, thanks! Which of these things can we help you with: Account & Billing Ok, thanks! Is your question about: Nintendo Account Thanks! Last question: do you need help with: Account Settings Ok, thanks. I'm placing you in line to chat with the support specialist who can best help you with your question. We’re helping a lot of customers at the moment and wait times are longer than usual. An agent will respond to you if you’ve started this conversation during business hours. Our specialists answer conversations in the order received. Thank you for your patience and we'll be with you as soon as possible! Thanks for waiting, we're connecting you with an agent now. Hello, thank you for contacting Nintendo, my name is Asparrow.. How may I assist you today? Hello, please. I want to transfer to another area. There are few Chinese Games in this area. I want to transfer to another area. I voluntarily give up my account balance in Brazil. thank you. Please help me. I'm sorry to hear that, I'll be happy to see how I can help. Can you provide me with your email address, phone number, and serial number for your Nintendo Switch? wait a moment I'll be here. operale@----------------- Thank you, can you tell me the dilemma you're having concerning your Nintendo Account? Account number: operale@------ Tel: ------ Serial No.: ------ I use computer translation. I don't know the meaning of the last sentence very well? Yes, I have that information. You're expressing some concern with your Nintendo Account. I need to know what kind of problem you're having. I just want to transfer to another region. There are few Chinese Games in this area. You need to change the country your Nintendo Account is set as? YES I can give up the balance in Brazil. First, you’ll need to go to the Nintendo Account website at http://tieba.baidu.com/mo/q/checkurl?url=https%3A%2F%2Faccounts.nintendo.com%2F&urlrefer=4a6d4f45f1b7fff0b683c9c52ac916f4 and sign in to your Nintendo Account. Once logged in, locate the appropriate section that has the information you want to change, then select it if you are on a mobile device or click Edit if you are using a PC. Make any changes you want, then click Save Changes to confirm the changes. Please let me know if you are able to make the changes you want. I'll try as you say. One moment please I'm sorry, I cannot read the language of the first message you sent. I'll be here. This Nintendo account or child account cannot change country / region. Please confirm the following. Nintendo eshop has a balance. If the balance in Nintendo eshop, etc. is not used up, the country / region cannot be changed. The system shows that I have a balance and can't transfer. Alrighty, one moment please while I find some more information to see how I can help. ok Thank you for your patience. If you're receiving a message indicating that you can't change your Nintendo Account country or region due to an existing Nintendo eShop balance, you will need to spend the remaining funds and leave your remaining Nintendo Account balance at $0. You can view your Nintendo Account balance by selecting 'Shop Menu' from your Nintendo Account profile settings. But there are no games worth my consumption in this area. I'll need a couple pieces of information before I can look into this matter further for you. Can you please confirm what country you live in, and provide the email address associated with your Nintendo Account? sure Whenever you're ready. All right Whatever you need to ask, just ask and I'll answer I already have. Can you please confirm what country you live in, and provide the email address associated with your Nintendo Account? Account number: operale@------- Hong Kong China I cannot confirm that is the Country associated with the Nintendo Account email you provided me with. The email account is Chinese I'm not asking for the language, I'm asking for the current Country that your Nintendo Account is set to. Now it's Brazil Alright, if you don't want to spend the remaining funds, we may still be able to assist you. I'll need a little more information before we can get to that. To protect the security of your Nintendo Account, and to help prevent it from being compromised or accessed by unauthorized users, I need to verify that you are the owner of the account. Before I can assist you further, I'll need to verify that you have access to the email associated with your Nintendo Account. I'll be sending you a password reset email. This is just for verification, and you won't have to actually change your password. I click the link to enter. What needs to be done now Alright, you should receive that password reset email shortly. When you do, please open the email, look for the Inquiry Code located at the bottom of the email, and send that code to me. If the email hasn't arrived after waiting a few minutes, I would recommend checking your spam or junk folder to see if it happened to get filtered there. ------- Thank you. Can you please provide the date of birth associated with your account? ------ Alright, after this chat has ended, we will look into the situation further and you will receive a follow-up email. Please note that in the future, you will need to use or remove any funds in your Nintendo Account before you'll be able to change countries. Was there anything else I could help you with today? Can you provide me with the country you would like your account changed to? I want to change to Hong Kong Alrighty, before I change your country region, I wanted to inform you that since Hong Kong is not part of our service region, you would need to reach out to them for any further assistance. Would you like to still continue? Which district are you? This chat service serves the Americas. I can transfer to your district first and then transfer to Hong Kong by myself. It's OK to go to the United States, where there are many Chinese games. Due to you having an account balance, that is why you are unable to change your Country settings. This is why I will need to manually change it. Ok, so you would like to change your country to the US? ------ Yes, thank you very much. Ok, one moment please. Thank you very much. I have seen the account. The territory is in the United States. I have updated your Country region. Is there anything else I can assist you with today? Thank you very much for your help. Five star praise Great, you're certainly welcome. I'm glad I was able to assist! If you have additional questions or concerns, don't hesitate to visit support.nintendo.com or reach out to one of our chat or SMS agents on support.nintendo.com/contactus. Thank you for contacting Nintendo Consumer Support, have a great week! 10:35 PM The conversation has ended. Thank you for letting us help you today. We'd like to hear about your experience so we can improve our service. Follow this link for a survey that takes less than five minutes to complete.
1
下一页