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日亚 紧急求助帖 大神来帮忙啊 昨天下单成功 早上5点发信息 说我的订单被冻结 结果我的账号也上不去了一直说账户密码错误估计也是被冻结了 他要求我发给他信用卡的月单信息确认 说是没法验证我的信用卡信息或者是账单地址 Greetings from Amazon.co.jp. Unfortunately, we are currently unable to process your order (#249-9003521-0309452, 249-0814688-5451062). We were not able to verify the billing information associated with your credit card. To ensure secure use, verification of credit card may take place for both new and used credit cards registered on our website. For verification purposes, please provide us with a copy of the following document: -Billing statement (monthly statement) issued from your bank. A copy of online billing statement is also accepted if you have set up paperless billing. *Please send us the above document in its original form as issued by your bank* You can reply to this email by attaching the document in PDF/JPEG format. Alternate option is to fax the document to the following number (JP Domestic: 0120-996-300 / International: +81-3-6367-4007). If you choose to fax your document, please write your registered email and Order ID on the first page so we can locate your order. *******************Note******************** Your Amazon.co.jp account and order have been placed on hold. You will not be able to access your order information online. Please do not place any more new orders or open new accounts. We will process your order as soon as the verification process is complete. ******************************************* Please don't hesitate to contact us should you have any questions, and thank you for your interest in shopping at Amazon.co.jp. Sincerely, Account Specialist Amazon.co.jp 我已经回复邮件了 但是还没回信 求教我要怎么办呢? 我的信用卡 是维萨的 是个副卡 我有两个副卡 一个银联一个维萨 是同一个账户 但是是两个卡号和两张卡分开的 我只有银联卡的账单信息 维萨的一直没刷过所以没有信息也没有开通网银 我已经吧银联的 账单信息发过去 并且用英文说明了我的行用卡情况 但是还是没有解锁 求教 还需要怎么做
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